FOLIO: Facilitatated Online Learning as an Interactive Opportunity
 

Managing Change for Health Information Professionals (MCHIP) 

Please note... 

• The MCHIP course ended on July 16th 2004. However, this website retains highly useful information and resources that may be of interest to you.

• MCHIP was the second of a series of 12 courses commissioned by the National electronic Library for Health (NeLH) as part of the FOLIO Programme.
• There is an evaluation report for this course.

About MCHIP... 

Welcome to the Managing Change for Health Information Professionals (MCHIP) web pages.  MCHIP is an online interactive course on change management that is being delivered by email and Web pages as part of the National electronic Library for Health (NeLH) Librarian Development Programme.  The MCHIP course began on 7th June 2004 and will end on 16th July 2004.

To keep track of the course so far, see the MCHIP archive. To see an outline of upcoming course materials and exercises, see the MCHIP course timetable.

MCHIP Course Materials...

Key materials:

• Portfolio forms for the course are available to download.
• The MCHIP case study on 'e-journals' is available to download.
• MCHIP Evaluation forms can be accessed at :http://www.jiscmail.ac.uk/cgi-bin/surveys.cgi?A=hp&LMGT1=FOLIO [Please do not complete this evaluation form until you are instructed to do so at the end of the module]

Other Materials:

• Managing Change example
• Readiness for Change Checklist exercise
• STEP and PEST analysis briefing
• 7S analysis briefing
• 'Stakeholder' categories and accompanying 'Stakeholders' exercise
• Total Quality Management briefing
• SWOT Analysis interactive Powerpoint presentation
• Online Guest Lecture by Dr Graham Walton: Change management and innovation: Exploring the inter-relationship
• Human factors in change management practical exercise
• Critical Success Factors briefing
• Future developments in change management briefing

Course aim... 

This course aims to equip you with the skills and knowledge required to understand the process of planned change and to manage its impact upon your staff and services.

Course objectives... 

By the end of this course participants will be able to:

• Define the concept of change management as it relates to delivery of health information services
• Rehearse several tools for the analysis and strategic management of change
• Analyse the impact of change as it relates to a common health information management scenario.
• Practice techniques to identify the impact of change and develop solutions to minimise negative impacts
• Identify human aspects associated with change management
• Describe what is required of a leader during organisational change and work with key stakeholders to facilitate the change process
• Engage with fellow course participants in discussing issues arising from change management.

For more detailed information about the course, see: briefing one.

Change Management Information 

For more information about change management, see the following resources:

• NCCSDO. 2001. Making informed decisions on change: key points for health care managers and professionals. 
• NCCSDO. 2001. Organisational change: a review for health care managers, professionals andresearchers. 
• Change and the Academic Library: understanding, managing and coping, by Catherine Edwards & Graham Walton
• Change Management briefing, by Claire Beecroft (NeLH Health Management Specialist Library management briefing)